Session Details

YES YOU CAN! How to Train 650 CMS Users in 18 Months (with Only 3 Employees)

#MPD9 Management and Professional Development Track

Room 106B


Western Kentucky University launched an enterprise-wide CMS conversion in 2011 that involved hundreds of faculty, staff and students as site creators and contributors. Learn how WKU’s Marketing and IT divisions joined forces to partner on a successful CMS implementation and training program that used a combination of open forums, hands-on training workshops, online modules, a self-help website and more. Discover how smart policies can save you in a pinch and how creating a campus Web Council can give your users the voice they deserve in your site’s creation. Join Corie Martin and Diana Keeling as they take you on a magical journey that will show you how even the smallest of web teams can tackle the hugest of projects, obtain campus-wide buy-in, create a synergistic web culture and maintain a lasting partnership between Marketing and IT. YES YOU CAN do all of this with limited time and few resources (without killing each other and making a campus full of enemies).


Corie Martin
Director, Creative Web Services, Western Kentucky University

Corie Martin, WKU director of Creative Web Services, oversees Web content, marketing, interactive media and strategic partnerships. Martin published features for LINK and presented at HEWEB11/12, CASE and OUC12/13. Martin has received awards for social media and online innovation and believes in catching bees with honey. Martin is pursuing a doctorate in Postsecondary Ed Leadership.

Diana Keeling
Web Application Developer, Western Kentucky University

Diana Keeling joined Western Kentucky University as a Web Application Developer in 2009. Keeling was heavily involved in the selection, implementation, and continued maintenance of WKU's ECMS, OU Campus. Keeling presented at the 2013 OmniUpdate User's Conference and her favorite quote is, "Lack of planning on your part does not constitute an emergency on my part."

Heweb Connect

Twitter Facebook Blog LinkedIn Youtube Flickr Twibbon Instagram

#heweb13 Tweets

#heweb on Flickr

See all photos